Lamy®....a brief history:
Lamy® is a producer of fountain pens in Europe. It has a particularly strong presence in its home country of Germany. Josef Lamy founded the business in 1930 by purchasing the Orthos pen manufacturer. Mr. Lamy was once the Parker representative in Germany. Lamy was a pioneer in the use of molded synthetic plastics to make their product. Lamy is currently run by Josef Lamy's son, Manfred Lamy....for more information on Lamy, please go to LAMY http://en.wikipedia.org/wiki/Lamy
Should you have any problem with a Lamy® pen, please refer to your Waranty Policy. You need to send that pen to Lamy® with a check for $7.50 to cover return handling and postage to: Lamy Customer Service 372 Danbury Road, Suite 171 Wilton, CT 06897 1-800-345-6798 www.lamyusa.com
Ordered Items & International Orders:
As it is impossible to have each and every item on hand for every manufacture for immediate delivery, please allow 2-3 weeks from order date to anticipated delivery time. If you have any questions, please contact email@example.com BEFORE you order to discuss any questions or concerns. Items available for same day processing and next day shipping are so noted. Any questions? Please email us at: firstname.lastname@example.org.
Passion4Pens.com,Inc. welcomes our international friends:
Orders from all countries need to be sent to: email@example.com These orders will need to paid via PayPal due to credit card processor restrictions.
Shipping & Handling charges will be based upon  order weight,  desired shipping method, i.e. Regular US Air Mail, Priority International Air Mail or the like and  need for insurance coverage. You will make that decision.
You are, of course, responsible for any Customs/Duty Fees as charged by your home country.
If you do not yet have an account with PayPal, please go to www.paypal.com to get yours OR you may pay via credit card to PayPal. Once PayPal confirms receipt of payment, orders are promptly shipped.
Please send your order to us via email: firstname.lastname@example.org. We will then send you an invoice via PayPal.
All orders will then ship once payment is confirmed by PayPal.
Also take note that no special order items will be requested from the supplier/manufacturer until your order is paid in full. We will do our best to make sure that any order you send to us receives our prompt and full attention and will be sent to you in a timely fashion.
Any questions or concerns? Email us at email@example.com or call at 1-708-337-0472 [please call between 9AM and 5PM CST].
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